Insight Surveys are experts in using the world-class XMP from Snap Surveys. This leading edge technology stands alone the research software space by incorporating paper, phone, mobile web surveys into one data set. With Snap Professional we can design and publish your questionnaire in multiple languages, analyze results using tables and charts. This state-of-the-art software also provides the ability to read and update MS Access and SQL database tables (e.g. Oracle, MS SQL Server, etc.) and is compliant with Federal Section 508 standards and the W3C & WCAG 2.2 Web Accessibility Guidelines.
We’re also proud to be chosen as a Snap Surveys Research Partner. 
When designing a questionnaire it is important to ensure that survey objectives are met, wording is clear, sequencing is correct and questionnaires are of the appropriate length. We have advised numerous clients on best practice in questionnaire design in areas as diverse as government, universities, healthcare, and customer and employee satisfaction surveys. See also chart of services: Questionnaire Design and Publications
A well-designed questionnaire can generate higher levels of response and more accurate replies. Using a range of styles, fonts, graphics, colors and templates we can create a professional looking questionnaire that will be well received by your survey respondents. Questionnaires can be printed and or published on the Internet or distributed as e-mail attachments. See also, Chart of Key Features.
FOCUSING ON DESIGN
- Layout and presentation
- Structure and length
- Wording of questions
- Type of questions
- Tailoring to different formats e.g. web, mobile, paper etc.
EXPERT ADVICE ON
- Best value surveys
- Patient surveys
- Customer satisfaction
- Employee surveys
A well-designed questionnaire can generate higher levels of response and more accurate replies. Using a range of styles, fonts, graphics, colors and templates we can create a professional looking questionnaire that will be well received by your survey respondents. Questionnaires can be printed and or published on the Internet or distributed as e-mail attachments.
WELL DESIGNED
- Sequencing is correct
- Questionnaire is the appropriate length
- Styles, fonts, graphics and use of appealing colors
- Use your company logo
- Survey templates set up in keeping with your corporate guidelines
WELL RECEIVED
- Higher levels of response
- More accurate replies
- Paper, Web or E-mail questionnaires
Our survey distribution and collection service covers posting questionnaires with cover letters, e-mailing survey web links or e-mail attachments, and counting and numbering questionnaires. Respondents can return completed questionnaires in confidence to Insight-Surveys. We can automatically, send reminders to only those who have yet to respond, thus ensuring that your survey meets the optimal response rate. If required, we can help you to incentivize your target population with your gift certificates or coupons.
SURVEY DISTRIBUTION
- Posting questionnaires
- Covering letters
- E-mailing survey web links
- E-mail surveys as attachments
SURVEY COLLECTION
- Opening envelopes
- Counting questionnaires
- Numbering questionnaires
INCREASING RESPONSE RATES
- Confidential Business Reply Service
- Reminders to target respondents
Insight-Surveys can produce a wide range of charts, tables and statistics designed to your specifications. We have an experienced team of research analysts proficient in analysis and interpretation of data and statistics for a variety of purposes. A range of reports can be produced at any stage of the project using appropriate tables and charts. Reports can be presented to individuals or groups by our staff.
ANALYZING SURVEY DATA
- 2D or 3D color charts
- Pie, bar, clustered, step, and area charts
- Grid and frequency tables
- Cross-tabulation
- Weighting and scoring
INTERPRETING RESULTS
- Written reports
- Executive Summaries
- Headline analysis
- Hard copies, Word, PowerPoint or PDF’s
- Face-to-face presentation
Web surveys can often require a level of technical skill and know-how not easily acquired from traditional research and can be daunting, even to experienced researchers. We can deal with a wide range of diverse research projects and help you when complex technical issues arise, such as how to maximize the security of an Internet survey, deal with foreign languages, join to a database, or incorporate sound and video files in questionnaires.
EASY SURVEY PROCESS
- Online questionnaires
- Automatic downloading of survey data
- Fast analysis
SECURE CONNECTION
- Maximizing Internet survey security
- Hosting on a secure server
SPECIAL REQUIREMENTS
- Seeding survey data
- Foreign language surveys
- Joining to a database
- Incorporating sound and video files
Insight-Surveys can assist in the smooth conversion and transfer of data across different formats and systems. Data can be imported and exported between Snap survey software and formats such as SPSS, Excel, triple-s, MS Access and MS SQL Server.
ORGANIZING SURVEY DATA
- Electronic survey results
- Delivery by e-mail, floppy disk or CD
- Import / Export formats for SPSS, Merlin, Excel or Access
- Data merging from different sources
ACCURATE DATA ENTRY
- Coding of individual questions
- Expert data inputting
- Keying in verbatim replies
- Final check of survey data
We take pride in offering a professional and confidential service. Stringent quality control checks are carried out at all stages of the survey process, including validation on data entry, scanning checks, verification, spelling and grammar checks.
Through implementing high quality management and through regular assessment we will continually use, monitor and improve our management system and processes to help us provide you a better service.
QUALITY ASSURED
- Quality control checks
- Validation on data entry
- Scanning calibration checks
- Verification, spelling and grammar checks
ACCURATE DATA ENTRY
- Coding of individual questions
- Expert data inputting
- Keying in verbatim replies
- Final check of survey data
We take pride in offering a professional and confidential service. Stringent quality control checks are carried out at all stages of the survey process, including validation on data entry, scanning checks, verification, spelling and grammar checks.
Through implementing high quality management and through regular assessment we will continually use, monitor and improve our management system and processes to help us provide you a better service.
QUALITY ASSURED
- Research and IT expertise
- Experience in market and opinion research
- Software engineering and technology professionals
- Snap survey software training
WHY CUSTOMERS CHOOSE US
Using the latest Snap Survey Software, we create high response surveys and whether paper or online; we manage and analyze them all in one comprehensive software package.
Whether you are a research professional, involved in clinical audit or you run ad hoc surveys because you want to find out more about employees, patients, citizens, clients, students, customers – We will help you to deliver results.
We tailor the research method and mode to suit you. (See Chart of Features below)
OUR ONLINE SURVEYS
Online surveys are fairly quick and easy to deploy. However, it is important to ensure that your surveys look professional. We can can include your corporate style and custom images. Optional multimedia and a range of different visual questions(controls) such as slider bars and image maps deliver engaging surveys that really can increase response rates. Robust analysis and reporting also enable you to get the most from your data.
Our software supports all languages. Questionnaires and reports are formatted automatically for languages read from right to left. We also can provide translation service.
Routing, piping, randomization, text substitution, save and resume all help to deliver a better respondent experience.
We can include multimedia, image maps, 4 or 5 star rating questions and calendars to engage respondents more effectively.
Our respondent management process makes the invitations easy for the respondent- automated invitations and reminders, quota controls, triggered alerts and pre-seeding from a database.
We offer an array of powerful analytical tools and real-time reporting.
Our web surveys are hosted on our secure dedicated server.
Our world-class software called Snap Software can even handle multi-mode surveys – run surveys in any combination of formats including web, paper, tablet and smartphone.
MOBILE AND ADAPTIVE SURVEYS
Increase survey response rates with a consistent browsing experience across a range of screen sizes and devices, with surveys that adapt automatically to the screen size on which it is viewed.
Mobile surveys are just one way you can engage with survey respondents. You can target hard to reach communities and increase overall response rates with a paper version of your survey, alongside your online and mobile versions.
- Survey templates optimized for IOS and Android devices
- We can include specific questions or unique routing for each device type
- We analyze replies by the type of device used to answer the questionnaire
- We can change question layouts by device
PAPER SURVEYS
If you are targeting harder to reach communities, paper surveys often provide the best solution. In some cases paper surveys can prove more effective than web surveys in delivering responses and when used in combination web and paper surveys work well together to increase response rates. Our software gives you the flexibility to find out what works best for you!
Designing professional looking questionnaires is what we do. Tailoring options include images, column layouts, colors and fonts.
Snap (the software we use) supports all languages. Questionnaires and reports can also be automatically formatted to be read from right to left.
Data entry is possible if you need to add our scanning or data entry modules.
We offer a wide array of powerful analytical and reporting options.
| QUESTIONNAIRES DESIGN & PUBLICATION | Paper | Online |
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| Multi-mode inc. paper, online, Kiosk, phone and PDA available |  |
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| Multi-language capability including double byte characters such as Chinese and Japanese and languages read right to left | |
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| Questionnaire templates, styles, rich text and spellchecking | |
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| Use images or text for question labels | |
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| Multiple question types to choose from including: grids, single response, multiple response, time, date, free text, sliders | |
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| Include multimedia (Movie and/or Sound clips) | |
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| Choice of progress bars, Back and Next button styles and colors | |
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| Text Substitution (piping) | |
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| Sophisticated question routing | |
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| Derived variables (for routing, text substitution, etc.) | |
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| Randomization and rotation of questions | |
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| Code masking | |
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| Image maps | |
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| Sliders, click-maps and star rating controls | |
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| Data pickers | |
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| Exclusive codes | |
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| Automated email alerts (triggers) | |
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| Publication | Paper | Online |
| Produce paper or PDF versions of questionnaire | |
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| DATA COLLECTION AND MANAGEMENT | Paper | Online |
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| Specify length and type of answer | |
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| Apply quotas | |
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| Force questions to be answered | |
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| Specify minimum / maximum number of codes | |
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| Use of patterns to validate open-ended questions | |
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| Check values within open-ended questions | |
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| Send questionnaires as plain text or HTML emails | |
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| Send personalized email text or HTML invites and reminders | |
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| Automatic scheduling of email invites and reminders | |
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| Respondent login if required | |
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| Respondents of multi-language questionnaires can choose the language as part of the questionnaire | |
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| Seed responses from a database | |
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| Apply any number of distinct or interlocking quotas | |
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| Save partial responses on our server | |
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| Track multiple iterations of a survey [for example multi-mode and multi-language versions] | |
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| Collection of paradata (time, duration etc.) | |
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| Results, analysis and reporting | Paper | Online |
| Synchronize survey data automatically via file (on PC or data stick) or email | |
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| OCR / OMRscanning with deskewing | ||
| 2D and 3D charts and maps | |
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| Customizable cross-tabulation | |
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| Customize table and chart layout | |
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| Filters, weights and scores | |
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| Results projected onto maps | |
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| Lists of comments / literals | |
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| Derived variables sample weighting and statistical analysis | |
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| DATA COLLECTION AND MANAGEMENT | Paper | Online |
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| Publish results as HTML for online viewing | |
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| Publishing results viewable with Our software E-viewer | |
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| CLIENTS AND STAKEHOLDERS | Paper | Online |
| Provide individual client and stakeholders logins and assign access to specified surveys | |
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| View real-time interview progress and build real-time tables and charts | |
| PRESENTING THE RESULTS | Paper | Online |
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| Excel, MS Access and SQL database access and update | |
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| Results as HTML files | |
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| Microsoft Office | |
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| SPSS | |
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| Triple-S (XML for survey software) | |
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| IMPORTING DATA | Paper | Online |
| Import data from an Excel spreadsheet or MS Access database | |
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| Import data from other surveys | |
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