Training

ATTENDING THIS COURSE WILL ENABLE THE DELEGATE TO:

• Create questionnaires designed for Scanning
• Scan in completed questionnaires
• Create results, tables and charts

Audience

This course has been designed for new users to Snap who are unfamiliar with the Snap survey design process. It is tailored for users who will be capturing data primarily via a scanner. The training combines trainer-led instruction and demonstration with delegate exercises to reinforce learning.

Prerequisites

All Snap training courses require delegates to be familiar with the use of standard windows applications.

COURSE CONTENT

Snap Overview

• The Snap window
• The Survey Overview window
• Creating a new survey

Questionnaire Design for scanning

• Creating the questionnaire
• Scanning questionnaire considerations
• Using page setup
• Entering the questions
• Using different question styles
• Questionnaire navigation
• Using editing commands
• Using a scanning template

Data Entry Preparation

• Selecting response types for each question
• Setting data lengths
• Setting routing rules

Data Entry

• Scanning overview
• Introduction to the case data window
• Scanning preparation
• Using locator blocks
• Performing calibration
• Specifying sheet mapping
• Scanning the questionnaires
• Detection
• Keying and cleaning
• Keying data manually
• Browsing data

Results Analysis

• Viewing the data in the questionnaire
• Creating basic results, tables and charts
• Printing/exporting free text responses
• Exporting tables and charts into a word processing package

THIS COURSE HAS BEEN DESIGNED TO ENABLE THE DELEGATE TO:

• Create tables of analyzed results
• Create different chart types
• Customized table and chart styles
• Use advanced analysis techniques

Audience

This course has been designed for new users to Snap who have previous survey experience or for existing users looking to quickly get to grips with the key features of Results Analysis. It will enable the delegate to analyzetheir surveys proficiently as well as increase their overall understanding of the software. This course is suitable for users who have attended a Level 1 Snap Training course.

COURSE CONTENT

Questionnaire Analysis

• Viewing absolute counts and percentages
• Viewing case data
• Filtering cases

Results Tables and Charts

• Creating a frequency table
• Creating cross tabulationtables
• Tailoring the data
• Using analysis ordering
• Creating a grid table
• Building statistical tables
• Showing percentage values
• Changing chart styles
• Customizingcharts
• Changing series color
• Exploding and rotating a chart
• Adding a background
• Adding labels to charts
• Saving results tables and charts
• Adding notes to a table/chart
• Printing the contents of a chart
• Copying and pasting tables and charts

Using Filters

• Filtering criteria
• Filtering closed questions
• Filtering open questions
• Advanced filters

Advanced Analysis Techniques

• Calculating mean scores
• Analyzingliteral data
• Creating derived variables
• Tables and charts of mean values

THIS COURSE HAS BEEN DESIGNED TO ENABLE THE DELEGATE TO USE SNAP INTERNET MODULE TO:

• Create questionnaires for web/email based interviewing
• Publish and import data for web/e-mail based questionnaires
• Construct and publish single/multi-dimensional analyses

Audience

This course has been designed for an existing user of Snap who is looking to gain an in-depth knowledge of our Internet Module. This course is suitable for users who have attended a Level 1 Snap Training course.

COURSE CONTENT

Introduction to Snap Internet concepts

• Uses and benefits of different methods of interviewing: e-mail and web based

Preparing a questionnaire for email based interviewing

• Using Snap question styles
• Using questions from SurveyPaks
• Applying Snap Internet templates
• Setting Responses
• Publishing an Email HTML questionnaire
• Completing an email based questionnaire
• Importing data from your questionnaire
• Publishing an Email Text questionnaire 

Preparing a questionnaire for web based interviewing

• Applying ‘must answer’ settings to a question
• Validating open ended questions with patterns and valid ranges
• Validation for closed questions using masks, auto-answer, min, max and exclusives
• Text substitution
• Code and grid rotation
• Publish settings of a Snap WebHost questionnaire
• Emailing invites to respondents from a database
• Completing a web based questionnaire
• Importing data from your web based questionnaire
• Performing Results Analysis

THIS COURSE HAS BEEN DESIGNED TO ENABLE THE DELEGATE TO USE SNAP XMP TO:

• Prepare questionnaires for online interviewing
• Publish questionnaires for online interviewing
• Host a survey online
• View analysis online

Audience

This course has been designed for users of Snap who are looking to quickly get to grips with the key features of Snap WebHost. This course is suitable for users who have attended a Level 1 Snap Training course.

COURSE CONTENT

Introduction to Snap XMP Concepts

Preparing a questionnaire for Online interviewing

• Applying ‘must answer’ settings to a question
• Validating open ended questions with patterns and valid ranges
• Validation for closed questions using masks, auto-answer, min, max and exclusives
• Text substitution
• Code and grid rotation
• Publish settings of a Snap Desktop questionnaire

Hosting surveys with Snap XMP Server

• Syncing surveys
• Project settings
• Testing surveys
• Downloading responses

Snap Analysis

• Tables and charts
• Creating custom analysis
• Exercises

STATISTICS ARE NUMBERS THAT HELP YOU

• Summarize your sample data – Summary Statistics
• Describe the distribution of your sample data – Descriptive Statistics
• Make inferences about the target population based on sample data – Inferential Statistics

This course focuses on using and interpreting Summary and Descriptive Statistics with Snap, and introduces the basic concepts of Inferential Statistics.

This includes using and interpreting Confidence Intervals, and an introduction to the significance tests available in Snap – the Z-test, T-test, U-test, and Chi-squared test.

Audience

This course has been designed for experienced Snap users who wish to learn more about the use of Summary, Descriptive and Inferential Statistics within Snap . It will enable users to design more effective surveys and interpret survey results more effectively.

Pre-requisites

The content is set at a level that does not require a high degree of numeracy and no previous knowledge of statistics is assumed. However, it is assumed that users will already have experience of creating tables and charts using Snap, and also be familiar with creating derived variables. The relevant pre-requisite material is covered on the AnalyzingSurvey Results Level 2 course.

COURSE CONTENT

Types of Data

• Category Data
• Numeric Data
• Date and Time Data
• Literal Data

Summary Statistics for Category Data

• Counts and Percentages
• Using Counts and Percentages in tables
• Using Counts and Percentages in charts

Descriptive Statistics for Numeric Data

• Measures of central value
• Mode, Median, Mean
• Measures of spread of values
• Range, Quartiles, Standard Deviation
• Measures of shape of distribution of data
• Skewness, Kurtosis
• Producing and tailoring Descriptive Statistics tables
• Displaying Descriptive Statistics in Standard tables
• Working with Mean values in Snap

Transforming Date and Time Data

• Transforming to Numeric Data
• Transforming to Category Data 

Gap Analysis

• Creating derived variables for Gap Analysis
• Setting up the Gap Analysis table
• Setting up the Gap Analysis chart

Sample and Population statistics

• Target Population and Sample
• Random Samples and Biased Samples
• Sources of Sample bias
• How sample statistics vary

Confidence Intervals

• Principles of Confidence Intervals
• Confidence intervals for population percentages
• Tailoring confidence intervals
• Using confidence intervals to choose sample size
• Confidence Intervals for the mean

Significance Tests

• Principles of Significance Testing
• Comparing percentage scores (z-test)
• Comparing Mean values (t-test)
• Comparing rating scale responses (U-test)
• Relationships between variables (Chi-squared test)

THIS COURSE HAS BEEN DESIGNED TO ENABLE THE DELEGATE TO USE SNAP XMP TO:

• Utilize advanced features of questionnaire design for Online interviewing
• Manage interviewing online
• Allow clients to access online analysis

Audience

This course has been designed for users of Snap who are looking to quickly get to grips with the advanced features of Snap XMP.

This course is suitable for users who have attended Snap XMP Server Part 1 or the Internet Module training.

COURSE CONTENT

Advanced concepts of Snap XMP
Preparing a questionnaire for Online interviewing

• Multiple language surveys
• Quota control
• Derived variables for calculations, routing, text substitutions and masking
• Email invitations
• Seeding data
• Respondent login

Interview management

• Interview scheduling
• Managing respondents online
• Partial responses
• Downloading responses
• Panel projects

Snap Online Analysis

• Uploading new analysis
• Managing client login